THE DIFFERENCE IS BETWEEN OUR EARS
CO-FOUNDER & PRINCIPAL
contender. trailblazer. composer.
Scott Ochander pioneered a consensus-building reputation management model in sectors where stakeholders matter, like universities and healthcare. Now he’s bringing transformation to companies and industries of all shapes and sizes. As an active Vice President for Enrollment and Marketing at a university, Scott is regarded as an expert in reputation strategy implementation in the higher education space. Few people have worked so extensively in brand development, with a career tally of more than 28 brand development projects and counting. Scott has led the reputation strategy programs at some of the largest enterprises in the nation, demonstrating tangible results that move the needle.
CO-FOUNDER & PRINCIPAL
leader. rebel. innovator.
Tyler Borders originated industry-leading methodologies in brand research, strategy, and personification, quickly gaining traction as one of the most potent strategy models in the industry. A Pepperdine University graduate and former Creative Director in Los Angeles and Washington state prior to launching his own consultancy, entrepreneur and founder of five startups, Tyler has transformed organizations nationwide with his distinctive workshop- and data-driven methodology. Tyler’s personality-driven science is designed to give authentic definition to organizations, translating strategy into executable communications. He continues to speak, write, and innovate on the discipline of reputation strategy.
DIRECTOR OF ACCOUNT MANAGEMENT
discoverer. refiner. producer.
Having invested the majority of her career in higher education, Jorie has worked for both proprietary and nonprofit schools, her alma mater Calvin College, and the University of Michigan, before joining Dartlet. A well-rounded strategist and complex-project manager, Jorie is exceptionally well-versed at managing multi-faceted accounts, and speaking the language of both the client and the project team. Several years ago, she traded the Great Lakes for the Rocky Mountains and is happily exploring all they have to offer with her husband, Jesse.
designer. entertainer. provider.
A former worldwide exhibiting fine artist, Ian now plies his creative talents to unique and powerful graphic expressions of brand design. A graduate of Brigham Young University, Ian is now a fifteen-year veteran of the creative marketplace. He has served in the capacity of designer, strategist, marketing director, art director, and startup entrepreneur. Ian applies a unique mix of both creative thinking and analytical strategy, pushing each project to the most on-brand outcome.
coach. fighter. ringleader.
David is a strategic marketing and communications powerhouse with more than 20 years of experience delivering solutions. His expertise includes strategic communication development and execution, enrollment strategy and marketing, admissions operations, public relations, digital marketing, brand management, creative asset generation, and team leadership. David was a communications guru at his alma mater, Syracuse University, leading the admissions marketing team and consulting on communications and technology initiatives across the university. Both of his degrees come from Syracuse—a BS from the renowned Newhouse School of Public Communications and MBA from the Whitman School of Management. He relishes the collaboration required to communicate authentically and effectively across stakeholders and platforms.
disruptor. adventurer. resilient.
An inspirational and forward thinking leader, Anne has helped CEO's and their management teams navigate change, lay new foundations to support growth, and elevate organizational performance. Anne has built financial and operational strength in organizations that were falling short. A creative thinker with a passion for lean thinking, Anne is curious, insightful, and a collaborative, team builder with deep experience in building and leading matrixed teams. Anne brings positive energy and level five leadership to teams with a desire to focus on driving continuous improvement and simply be the best.
SENIOR CONTENT STRATEGIST
contender. workhorse. architect.
Bethany Talbert is a fearless advocate for client transformation and the end-user experience. She captures clients’ stories and marries herself to their cause with creative on-point content strategy and crystal clear execution. She cares about what makes content good, ensuring the brand comes through at every touchpoint and interaction. With over ten years of consultancy experience with for- and not-for-profit organizations worldwide, her portfolio spans the breadth of creative know-how, from copywriter and designer to web developer and marketer. Her multi-disciplinary knowledge and collaborative approach makes her both a beloved friend and expert craftsman for complex organizations within diverse industries.
adviser. challenger. innovator.
Lisa has over 25 years of executive level experience in the service, financial and legal fields. She loves technology and gadgets and has yet to meet a software program she couldn't tame. To Lisa, spreadsheets and project management are a favorite sport, as she loves managing details to ensure everything is completed intelligently. Lisa strives to put systems in place to help things run smoothly—both in business and at home, where she has too many children to list. Lisa has a great love for theater, and volunteers for numerous non-profit arts organizations in her spare time.
enthusiast. discoverer. competitor.
Kelsey’s ability to connect with people and problem solve have been fostered by her background in psychology and college admissions. From a Big Ten institution to small private marketing vendors, she brings a range of experiences and strengths to the team. Kelsey finds customized solutions for clients using both her people skills and strategic planning. She hails from the Midwest, where she is active in her community and volunteers with a number of non-profit organizations. In her spare time she enjoys exploring the outdoors with her two labs and husband, Reid.
DIRECTOR OF TECHNOLOGY & DATA
competitor. entertainer. friend.
Jeremy is a 15-year veteran in the digital management space. Following his Bachelor’s degree in Computer Science, Jeremy spent the majority of his career leading the production team at a digital agency in the Pacific Northwest. He’s a natural problem solver who uses his technical expertise to develop digital experiences on both web and mobile platforms. His extensive background in hands-on development coupled with years of project management experience make him a rare asset for leading large and complex web projects and campaigns. In his spare time you might see him on the golf course, or at a ping pong table.
leader. neighbor. optimist.
Briana lives for complex problems as she has a special knack for solving them. With a background in communications from Syracuse University’s Newhouse School, Briana brings enthusiasm and a creative approach to research, strategy and all the questions that come along with these processes. This mindset comes from years of international travel and study, learning how we communicate at a basic level. Born and raised in the Washington, DC area, Briana now lives in Charlotte, NC where she bikes and runs around the city looking for the best places to eat.
adviser. detective. dark horse.
Shari is a growth-focused General Manager reputed for successfully leading complex marketing and operations through effective project management, strategic planning, and partnership building. She is an expert in developing and mentoring teams, driving continuous improvements to accelerate growth, creating efficiencies, and revitalizing failing operations. By fusing broad experience in multiple industries and cross-functional experience, Shari brings a fresh perspective to any planning session through innovative problem solving. Shari graduated with honors from both San Jose State University (BA in Biology) and Harvard Business School (MBA).
SENIOR MARKETING STRATEGIST
confidant. adventurer. fighter.
Molly has over 25 years of strategic marketing and planning, public relations and advertising experience. After graduating from the University of Puget Sound, she launched her career at AT&T Wireless. There, she managed national consumer and business marketing teams, leading them in brand development, product development, marketing, and communications. Molly is passionate about working with both small startups and large companies, solving brand challenges through collaboration—but when it’s time to execute, she’s a stickler for details. She’s passionate about non-profit work and enjoys her board leadership positions and a non-profit serving people with disabilities.
leader. entertainer. neighbor.
Christian is a skilled communicator in both small and large group settings which has provided him with opportunities to speak at conferences in both the US and Canada. Christian has over 10 years of experience in developing and leading teams. He enjoys engaging with people and being a part of inspiring and challenging them. In addition to working with people his background in business, has given him experience in dealing with the details necessary to meet goals and overcome obstacles in day-to-day operations.
SENIOR DESIGN STRATEGIST
craftsman. dreamer. contender.
A seasoned design professional with over 20 years in both print and digital ecosystems, Matthew has shepherded blended branding programs, multi-channel advertising campaigns and transformed identity systems from sketchbook to style guide. A critical thinker and tactician, his creative footprint can be found across the globe in industries including Energy, Finance, Healthcare and Manufacturing. With a passion for nuanced designcraft, Matthew embraces the opportunities to build beautiful stories that influence, impact and inspire. Originally from upstate New York, Matthew now calls Portland, Oregon home; tinkering with his 1920s bungalow, roaming golf courses and discovering the many natural wonders of the Pacific Northwest.
provider. adventurer. fighter.
Maya is driven to put her best foot forward in everything she does.A hard worker and receptive listener by nature, she delivers exceptional service and support to clients and fellow colleagues in order to accomplish and exceed common goals. A former competitive soccer player and currently an avid distance runner, Maya’s determination and grit carry over to her professional work. With over five years’ experience in high-level client services in the professional sports and legal industries, as well as a Bachelor’s Degree in Sociology, Maya has a passion for understanding the intricacies of social trends and communication. After residing in the Midwest for the past four years, Maya has returned to her Northwest roots and has relocated to Bend, OR with her husband and dog where they enjoy the scenery and numerous outdoor activities.
contender. designer. confidant.
Another Portland-based team member, Kimber brings an excitement and passion for multimedia, print, and digital design. Her background in athletics, along with her creative talent, give her both a competitive edge and team player attitude. With a degree in Digital Arts from the University or Oregon, Kimber has an enthusiasm for all things digital. She loves to geek out over the newest technologies and always has to have the latest software and hardware. When she isn’t designing logos and layouts, she is on the ultimate field chasing down discs. She also enjoys hiking with her dog, biking, and eating at Portland’s amazing restaurants.
creator. refiner. confidant.
Driven by a foundational education in fine art and painting, Amy views each project as a work of art, intended to communicate and captivate an audience. She hones in on design work with precision and a keen eye for detail. With over a decade of design experience, she’s learned the power of a listening ear. Understanding the client's perspective and goals, Amy brings their personality to life through design. Her passion to tell a story and do so with compelling aesthetics is what drives her work.
investigator. storyteller. visionary.
With nearly a decade of communication technology and campaign study and research experience, Jared considers himself a true data geek. Driven by teasing out stories from the numbers, his approach to research is practical and focused, using a variety of quantitative and qualitative methods. He has won local, national, and international awards for his overall research acumen as well as projects focused on mobile health, viral web content, and online social support. Now residing in Vancouver, Washington, he earned all three of his degrees, including a doctorate, in communication at Washington State University. Jared is a dog lover and volunteer for the Guide Dogs for the Blind organization.
inspirer. theorist. caretaker.
Passionate about authentic and effective communication, Joanna has spent her career helping develop on-point messaging in projects as diverse as grant proposals, website content, donor event messaging and curriculum content development. She combines attentive listening with a system-driven mind that helps clients present ideas with clarity and connection. When she’s not developing written content she’s volunteering to bring messages to life in community and educational theatre.
Fueled by a longtime passion in social psychology, Chase is a researcher with an affinity for working with both people and numbers. He specializes in assessing opinions and thought styles in both academic and applied settings. The crux of his work includes helping clients develop research plans that turn their questions into actionable data. Both a teacher and a life-long learner, Chase teaches statistics while completing a doctoral degree and takes a few drawing classes on the side.
creator. inspirer. instigator.
Braxton Wilhelmsen creates images with the audience in mind. His work is informed by his background in illustration in which concept and story are at the heart of everything. To Braxton, a successful image or film is one in which the audience has an emotional reaction and connection with the work. He strives for excellence in his work where improvement and growth are his highest priorities. His work is regularly featured in photography industry magazines and contests. Braxton lives near the Great Salt Lake with his wife Becky and three sons.
We are proud of our exclusive partnerships with Carnegie Communications and Britton Marketing + Design Group, two of the most impressive communications firms in the world. Together, we’re able to offer our clients a rare suite of services.
“Life doesn’t make any sense without interdependence.” — Erik Erikson
We exist for the success of our clients, with over 50 organizations served, and counting.